How Singapore Cancer Society consolidated care delivery, volunteer operations, and more onto one platform

In 2025, Singapore Cancer Society appointed WerkDone as their technology partner for a long-term digitalisation initiative. OneCare now serves as the operational backbone for SCS's home care, palliative care, volunteer coordination, donor management, and community engagement — a single platform built around the people SCS serves.


80%

Reduction in data entry time across programmes and teams

5+

Operational arms unified on one platform

100%

Reporting automated — no manual compilation across systems

A complex, multi-arm organisation running on disconnected systems

Singapore Cancer Society is not a single-programme charity. Across home care, palliative care, cancer survivor support, and community outreach, SCS runs a network of services that together support thousands of beneficiaries, caregivers, and volunteers across Singapore.

Each arm of the organisation had developed independently — with its own data stores, workflows, and reporting processes. A client receiving home care and enrolled in a support programme appeared in two separate systems. Volunteer coordinators managed their network in one tool; finance operated from another; caseworkers reconciled records by hand. When leadership needed a consolidated picture, someone had to compile it.

As SCS prepared to scale its services, it was clear the patchwork would not hold.

A long-term technology partner, not a point solution

Singapore Cancer Society appointed WerkDone as their technology partner in December 2025 — not to solve a single operational problem, but to design and deliver a unified platform across the organisation's client-facing operations.

OneCare now serves as the single system of record across SCS. Home care and palliative care teams work within Clinical Workflow, with client records, care schedules, and case notes consolidated in one place. Volunteer and donor coordination runs through a dedicated module, replacing the separate tools teams had previously relied on. Finance operations are integrated, connecting care delivery to operational reporting without manual handoffs. The Communications and engagement modules support omnichannel outreach to beneficiaries, caregivers, and the broader SCS community.

The platform was built to be a foundation — designed to grow with SCS's digital roadmap, not be replaced by it.

"We didn't want another point solution. We needed a partner who could help us build the right foundation — one that could serve every part of what SCS does. That's what this partnership with WerkDone is delivering."

[Name, Title to confirm with SCS] · Singapore Cancer Society

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