Access & Security
Facility access control, incident management, and resident safety tools purpose-built for nursing homes and residential care in Singapore.
Every incident captured and tracked digitally
Falls, near-misses, behavioural incidents, and medication errors — logged at the point of occurrence with structured severity classification and MOH-ready reporting.
Facility access without the paper logbook
Digital visitor check-in, vehicle registration, and resident movement tracking replace manual sign-in sheets and security guard clipboards.
Built for residential care compliance
Structured around MOH licensing conditions, fire safety requirements, and AIC audit expectations for nursing homes and community care facilities.
Five modules
Each module, in detail
Click any module to see the full specification.
Module 01 — Incident Reporting
Every incident captured, classified, and closed
Digital incident capture at the point of occurrence — structured severity grading, investigation workflows, corrective actions, and MOH-ready reporting in one system.
- Falls, near-misses, behavioural, and medication errors in one log
- Severity classification with escalation triggers
- MOH notification-ready incident exports
Module 02 — Visitor Access
Know who is in your facility at all times
Digital visitor registration and check-in replaces paper logbooks — pre-registration, photo capture, visitor badges, and real-time occupancy tracking.
- Pre-registration via SMS link reduces lobby wait
- Real-time visitor count per ward and floor
- Blocked visitor alerts for safeguarding
Module 03 — Vehicle Access
Manage every vehicle entering and leaving
Vehicle registration, barrier control integration, and transport scheduling — ambulances, staff vehicles, and delivery trucks logged automatically.
- Emergency vehicle priority flagging
- Recurring vehicle whitelist for staff and vendors
- Transport schedule linked to resident appointments
Incident Reporting
Digital incident capture at the point of occurrence — structured severity grading, root cause investigation, corrective actions, and regulatory notification in one workflow.
Key capabilities
- Incident capture via mobile or desktop at point of occurrence
- Structured severity classification (minor, moderate, major, sentinel)
- Root cause investigation templates by incident type
- Corrective and preventive action (CAPA) tracking
- Escalation triggers based on severity and incident type
- MOH notification-ready incident exports
- Trend analysis dashboards by type, ward, and time period
- Family notification workflows for reportable incidents
Impact
Integrations
Visitor Access
Digital visitor registration, check-in, and real-time tracking — replacing paper logbooks with a searchable, auditable visitor record.
Key capabilities
- Pre-registration via SMS link sent to expected visitors
- QR code check-in at reception kiosk or guard station
- Photo capture and visitor badge printing
- Real-time visitor count by ward and floor
- Blocked visitor alerts for safeguarding situations
- Visit history linked to resident records
- Visiting hours enforcement with override for exceptions
- Contactless check-in for regular family visitors
Impact
Integrations
Vehicle Access
Automated vehicle registration, barrier integration, and transport scheduling — every vehicle entering or leaving the facility is logged.
Key capabilities
- Vehicle registration with plate number and driver details
- Barrier control integration for automated entry/exit
- Emergency vehicle priority flagging and fast-lane access
- Recurring whitelist for staff, vendors, and regular visitors
- Transport schedule linked to resident medical appointments
- Delivery vehicle time-slot booking to reduce congestion
- Full vehicle log for security audit and compliance
Impact
Integrations
Module 04 — Resident Safety
Proactive safety monitoring across every ward
Wandering detection, fall risk scoring, elopement prevention, and safety checklist compliance — monitored from a single safety dashboard.
- Wandering and elopement alerts linked to resident profiles
- Fall risk scoring with preventive care plan triggers
- Safety round checklists with time-stamped completion
Resident Safety
Proactive safety monitoring — wandering detection, fall risk scoring, elopement alerts, and safety round checklists across every ward and floor.
Key capabilities
- Wandering detection with configurable zone boundaries
- Elopement prevention alerts to duty staff
- Fall risk scoring integrated with care plan assessments
- Preventive intervention triggers based on risk thresholds
- Safety round checklists with GPS and time-stamp verification
- Fire safety drill logging with attendance and timing records
- Restraint usage tracking with MOH reporting compliance
- Ward-level and facility-level safety dashboards
Impact
Integrations
Module 05 — Asset Tracking
Track every piece of equipment across every floor
Medical devices, wheelchairs, hoists, and shared equipment — location tracking, maintenance schedules, and utilisation dashboards.
- Equipment location by floor, ward, and room
- Preventive maintenance schedules with overdue alerts
- Utilisation reports for procurement planning
See it in action
Walk through the access & security suite with our team, tailored to your facility.
Book a demoAsset Tracking
Equipment location, maintenance scheduling, and utilisation tracking — so nothing goes missing and nothing falls out of service unexpectedly.
Key capabilities
- Equipment registry with serial numbers and warranty tracking
- Location tracking by floor, ward, and room
- Preventive maintenance schedules with automated reminders
- Overdue maintenance escalation to facility manager
- Check-out and return logging for shared equipment
- Utilisation dashboards for procurement planning
- End-of-life tracking with disposal documentation
Impact
Integrations
How it fits together
Every event. One record.
Visitor Access logs everyone who enters. Resident Safety monitors everyone who lives there. Vehicle Access tracks what comes in and out. Asset Tracking knows where everything is. Incident Reporting captures what goes wrong — with automatic cross-reference to visitor logs and resident records from the other modules. One search surfaces the full picture.
How much time does your team spend on access admin each week?
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Also explore
The other two pillars of the OneCare Suite.
See how Access & Security works in your facility
Book a discovery call to walk through how each module fits your operations.