OneCare Suite · Pillar 3 of 3

Access & Security

Facility access control, incident management, and resident safety tools purpose-built for nursing homes and residential care in Singapore.

  1. Every incident captured and tracked digitally

    Falls, near-misses, behavioural incidents, and medication errors — logged at the point of occurrence with structured severity classification and MOH-ready reporting.

  2. Facility access without the paper logbook

    Digital visitor check-in, vehicle registration, and resident movement tracking replace manual sign-in sheets and security guard clipboards.

  3. Built for residential care compliance

    Structured around MOH licensing conditions, fire safety requirements, and AIC audit expectations for nursing homes and community care facilities.

Five modules

Each module, in detail

Click on any module to see its details.

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01Incident Reporting

Digital incident capture at the point of occurrence — structured severity grading, investigation workflows, corrective actions, and MOH-ready reporting in one system.

Key capabilities

  • Incident capture via mobile or desktop at point of occurrence
  • Structured severity classification (minor, moderate, major, sentinel)
  • Root cause investigation templates by incident type
  • Corrective and preventive action (CAPA) tracking
  • Escalation triggers based on severity and incident type
  • MOH notification-ready incident exports
  • Trend analysis dashboards by type, ward, and time period
  • Family notification workflows for reportable incidents

Impact

95%
Incidents logged within 1 hour
100%
MOH reporting compliance
40%
Reduction in repeat incidents

Integrations

Client 360Clinical WorkflowResident SafetyMOH Reporting
02Visitor Access

Digital visitor registration and check-in replaces paper logbooks — pre-registration, photo capture, visitor badges, and real-time occupancy tracking.

Key capabilities

  • Pre-registration via SMS link sent to expected visitors
  • QR code check-in at reception kiosk or guard station
  • Photo capture and visitor badge printing
  • Real-time visitor count by ward and floor
  • Blocked visitor alerts for safeguarding situations
  • Visit history linked to resident records
  • Visiting hours enforcement with override for exceptions
  • Contactless check-in for regular family visitors

Impact

80%
Faster check-in vs paper
100%
Visitor records searchable
60%
Less staff time at reception

Integrations

Client 360SMS GatewayBadge PrinterCCTV Integration
More on visitor management
03Vehicle Access

Vehicle registration, barrier control integration, and transport scheduling — ambulances, staff vehicles, and delivery trucks logged automatically.

Key capabilities

  • Vehicle registration with plate number and driver details
  • Barrier control integration for automated entry/exit
  • Emergency vehicle priority flagging and fast-lane access
  • Recurring whitelist for staff, vendors, and regular visitors
  • Transport schedule linked to resident medical appointments
  • Delivery vehicle time-slot booking to reduce congestion
  • Full vehicle log for security audit and compliance

Impact

90%
Faster emergency vehicle access
100%
Vehicle movements logged
50%
Reduction in unauthorised entry

Integrations

Barrier SystemTransport SchedulingVisitor AccessCCTV Integration
04Resident Safety

Wandering detection, fall risk scoring, elopement prevention, and safety checklist compliance — monitored from a single safety dashboard.

Key capabilities

  • Wandering detection with configurable zone boundaries
  • Elopement prevention alerts to duty staff
  • Fall risk scoring integrated with care plan assessments
  • Preventive intervention triggers based on risk thresholds
  • Safety round checklists with GPS and time-stamp verification
  • Fire safety drill logging with attendance and timing records
  • Restraint usage tracking with MOH reporting compliance
  • Ward-level and facility-level safety dashboards

Impact

70%
Faster elopement response
100%
Safety round compliance
45%
Reduction in repeat falls

Integrations

Wearable SensorsClient 360Incident ReportingNurse Call System
05Asset Tracking

Medical devices, wheelchairs, hoists, and shared equipment — location tracking, maintenance schedules, and utilisation dashboards.

Key capabilities

  • Equipment registry with serial numbers and warranty tracking
  • Location tracking by floor, ward, and room
  • Preventive maintenance schedules with automated reminders
  • Overdue maintenance escalation to facility manager
  • Check-out and return logging for shared equipment
  • Utilisation dashboards for procurement planning
  • End-of-life tracking with disposal documentation

Impact

90%
Less time searching for equipment
100%
Maintenance schedule compliance
30%
Reduction in duplicate purchases

Integrations

QR / Barcode ScannerProcurement SystemFacility ManagementFinance & Billing

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How it fits together

Every event. One record.

Visitor Access logs everyone who enters. Resident Safety monitors everyone who lives there. Vehicle Access tracks what comes in and out. Asset Tracking knows where everything is. Incident Reporting captures what goes wrong — with automatic cross-reference to visitor logs and resident records from the other modules. One search surfaces the full picture.

See how much time your team spends on access admin each week.

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See how Access & Security works in your facility

Book a discovery call to walk through how each module fits your operations.