WerkDone
For Nursing Homes

Less paperwork,
more time with residents

Every process that pulls your staff off the floor costs more than it used to. OneCare gives that time back.

Book a DemoSee How Much You’d Save

Compliance

Stay audit-ready for every MOH inspection

All incidents, medication, and access records logged and auditable.

Incident Reporting

The only local platform offering CIRAS-compliant incident management

Full incident lifecycle from capture to MOH notification for analysis and audit.

  • Incident capture on the go

    CIRAS-compliant forms with photo and video capture. Auto-classification by type and severity.

  • Auto-escalation

    Charge nurse notified in real time, management alerted by severity. MOH notification triggers automatically for SREs.

  • Trend analytics

    Cross-location patterns and recurrences flagged before they become systemic. SRE funnel and severity distribution tracked in real time.

More on incident reporting
Medication Safety

5 Rights verified at every administration

RFID-verified medication rounds with zero-error tolerance. Per-resident audit trail with option to notify NOKs on administration.

Right patientRFID ✓
Right drugMatched
Right dose5mg
Right routeOral
Right time8:00 AM
Visitor & Vehicle Access

Every visitor and vehicle logged in real time

Searchable, exportable, and audit-ready. Pre-registered visitors clear reception in seconds.

9:15 AMChecked in
9:42 AMChecked out
—Arriving

Walk through the compliance suite, tailored to your facility.

Book a demo →

Family Engagement

Keep NOKs informed without adding to your team’s workload

Reduce staff time spent on phone calls. Care updates, visit records, and direct messaging to families — no app install required.

NOK Gateway

Families receive and respond to care updates on their own schedule. PDPA-compliant data sharing, works on any device.

More on NOK Gateway →

Client 360

One record from intake to discharge. Multi-location transfers with full record continuity. Role-based access for staff, clients, and families.

More on Client 360 →

Visitor Appointments

Self-assisted online registration and appointment booking for visitors, with automated notifications. Check-in/check-out with QR or photo verification.

More on Visitor Appointments →

Resident Safety

Real-time monitoring around the clock

Detection and alerts across every ward, every shift.

Alert sent to charge nurse

Abscondment detection at every access point

Facial recognition identifies unrecognised exits. Charge nurse alerted within seconds. Full log of every access event.

Ward A
Ward B
Ward C
Lobby

Live camera feed with resident identification

Movement tracked across wards with per-resident audit trail. Authorised staff only. Alerts for after-hours activity in restricted areas.

Ward A
Ward B
Ward C

RFID-tagged belongings tracked across wards

Clothing and personal items tagged. Laundry reconciliation automated with mismatch alerts. Missing item reports generated instantly.

Fall detected — Ward B
Today, 6:42 AM
Nurse responded
Today, 6:43 AM
Incident closed
Today, 7:15 AM

Every safety event documented with full audit trail

Falls, near-misses, and abscondment attempts logged with timestamps, photos, and escalation records. Ready for MOH review at any time.

See OneCare in a nursing home setting

Enquire now for a 15-minute walkthrough tailored to your facility.

Book a DemoCalculate your facility's savings

Proven in nursing homes like yours

Methodist Welfare Services

MWS uses a CIRAS-compliant incident reporting system to replace manual workflows across 12 facilities

2,000+
volunteer records migrated across 4 branches in 3 months — while operations kept running
Orange Valley

Orange Valley reallocated 85% of staff time to direct resident care by replacing paper-based workflows

FAQ

Questions from nursing home operators

01
Does OneCare handle CIRAS-compliant incident reporting?
Yes — OneCare is the only local platform with built-in CIRAS compliance. Incidents are captured with photo and video evidence, classified by severity, and auto-escalated to MOH for Serious Reportable Events. The system maintains a complete audit trail and generates trend analytics for internal quality reviews.
02
Can we manage multiple nursing homes on one platform?
Yes. OneCare supports multi-facility deployments with consolidated dashboards, cross-facility reporting, and per-facility access controls. Operators like MWS run 12 facilities on a single instance with centralised oversight and local autonomy for each home.
03
How does OneCare handle the upcoming NRIC authentication changes?
OneCare's visitor and staff verification workflows are being updated ahead of the PDPC's 31 December 2026 deadline, which prohibits using NRIC numbers as authentication credentials. The system already supports alternative verification methods including QR codes and photo-based check-in.
04
Will OneCare integrate with NEHR?
OneCare supports integration with the National Electronic Health Record system. With the Health Information Bill expected to mandate NEHR contribution from early 2027, OneCare's data architecture is designed to meet the upcoming guidelines on appropriate contribution and access published by MOH in March 2026.
05
What training is needed for care staff?
Most care staff are operational within one to two guided sessions. OneCare is designed for frontline workers — large touch targets, minimal navigation, and task-focused views. We provide train-the-trainer sessions and on-site support during the first week of go-live.
06
Can OneCare replace our existing paper-based medication records?
Yes. The Medication Safety module covers prescription entry, dispensing, and RFID-verified administration using the 5 Rights framework. Every administration event is logged with a timestamp and staff ID, creating a per-resident audit trail that replaces paper MAR charts entirely.

OneCare is also built for

Senior Care Centres

Daily attendance, programme scheduling, caregiver handoffs, and AIC compliance.

Home Care Providers

Visit scheduling, client records across care teams, family updates, and subsidy claims.

Hospices & Palliative Care

Resident and home-based care records, advance care planning, and family communication.

Social Service Agencies

Volunteer coordination, programme tracking, and funder reporting with less admin.