For Senior Care Centres

Less admin each day,
better care every session

AIC-aligned attendance reporting, ILTC-compliant care records, and digital handoffs for every shift. Built for Singapore’s senior care centres and AACs.

Client Care

Client care and shift continuity

One record from intake to discharge.
Every staff member starts their shift on the same page.

Client 360

One record that follows every client across every shift

Shift handoff notes visible to all authorised staff. Every entry — vitals, medication, care plans — feeds into an ILTC-compliant record.

Point-of-care capture
Vitals, medication, and assessments logged the moment they happen.
Care plan tracking
Updates logged and audit-ready so every shift starts with complete context. No verbal handoffs or missed notes.
ILTC compliance
Every entry feeds directly into the ILTC-compliant record. Assessment scores, care plan changes, and medication logs — all audit-ready.
Incident Reporting

Falls and near-misses documented in real time, not from memory

Staff report during the shift, not after it. Auto-escalation to centre manager with trend analytics across locations.

Walk through client records and care capture, tailored to your centre.

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Programme Scheduling

Programme scheduling and family visibility

Concurrent programmes, client allocations, and staff rosters in one view. Schedule changes are pushed to families automatically.

Scheduling
Morning exercise, afternoon therapy, individual consults — all scheduled together. Client allocation across programmes with capacity tracking.
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Automated Attendance
Digital check-in from van arrival to departure. Transport records captured automatically. Attendance feeds directly into subsidy claims and billing.
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Family Communication
Arrival and departure notifications sent automatically. Daily session summaries shared with authorised family members. PDPA-compliant sharing.
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Today’s Schedule
Wed, 18 Jun 2026
Morning Exercise
9:00 – 10:00 AM · Hall A
18 clients
Art Therapy
10:30 – 11:30 AM · Room 2
12 clients
Physiotherapy
1:00 – 2:00 PM · Rehab
6 clients
Music Appreciation
2:30 – 3:30 PM · Hall A

Attendance & Compliance

Attendance, finance, and AIC compliance

From check-in to subsidy claim — every step is tracked, verified, and audit-ready.

8:42am
8:45am
Now

Attendance & subsidy compliance

Every check-in is a verified record that backs your subsidy claim. Attendance feeds directly into AIC reporting and billing — no manual reconciliation, no disputed days.

Sync ILTC Invoices
CL204AS$1,836
CL117BS$2,148
CL089CS$2,244

Finance & billing

AIC subsidy claims generated directly from verified attendance. Client invoices issued in minutes, not hours. No double entry.

AIC
Monthly Subvention Report
Generated · Ready to submit

AIC reporting

AIC-aligned attendance reports generated at a click. Full audit trail for every government grant and subsidy claim.

Client CL1847 checked in
8:42 AM · Transport: Van A
Vitals recorded — BP 128/82
9:15 AM · Nurse: S. Lim
Near-miss incident logged
10:30 AM · Escalated to CM
Medication administered
11:00 AM · Verified by RFID

Audit trail

Every event documented with timestamps, staff attribution, and escalation records. Ready for MOH or AIC review at any time.

FAQ

Questions from senior care centre operators

01
Does OneCare generate the monthly AIC subvention report?
Yes. OneCare generates AIC-required reports directly from attendance and programme data — including the monthly subvention report. There is no manual re-entry; the data flows from daily check-in through to the submitted claim.
02
How does attendance link to subsidy claims?
Digital check-in (from van arrival through to session completion) feeds directly into AIC subsidy calculations. OneCare auto-applies the correct ILTC subsidy tier based on each client's means-test band, flags discrepancies before submission, and generates the claim file for upload.
03
Can we manage multiple concurrent programmes and rooms?
Yes. The Scheduling module supports concurrent programmes with per-room capacity tracking, staff assignment, and equipment allocation. Coordinators see a single calendar view across all programmes and can drag-and-drop to reschedule.
04
How are families kept informed about their parent's attendance?
OneCare sends automated arrival and departure notifications to designated family members via the NOK Gateway. All communications are PDPA-compliant, and families can respond or acknowledge updates on their own schedule — no app install required.
05
Can OneCare handle both day care and dementia day care programmes?
Yes. OneCare supports concurrent programme types within a single centre — including standard day care, enhanced day care, and dementia day care. Each programme can have its own assessment forms, attendance tracking, and AIC reporting requirements while sharing a single client record.
06
What happens when a client transfers between day care and residential care?
OneCare maintains a single ILTC-compliant client record across care settings. When a client moves from a senior care centre to a nursing home (or vice versa), the receiving team sees the full care history, medication records, and incident logs — no manual re-entry or faxed summaries.

See OneCare in an SCC setting

Enquire now for a 15-minute walkthrough tailored to your centre size and programmes.